How to Protect Your Facility from COVID-19:
Take a look at your office records and understand your current patients before reaching out to potential ones. Observe the average age, gender, profession, and location of your existing patients. This data will help you find the best marketing techniques to promote your practice and attract new patients.
Your team will get to interact with your patients before they meet you. So train your staff to present a great impression and address patient's questions regarding your practice. Your staff should not only know about the services you provide, but also offer specific details such as pricing, equipment used during procedures, what to expect during a consult, etc.
Reviews are one of the most efficient ways of attracting new patients to your practice. Encourage your patients to share their feedback in an online review. You can do this by sending a follow-up email thanking your patients for their visit, and encouraging them to review you online. You can even offer discounts or free services to motivate them to post a review. It will not only help in maintaining patient relationships, but will also get your name out there.
Delivering Quality Service is key. No patient will refer your practice to their families, friends, and others if they're not satisfied with your attitude and services. You have to show genuine interest and honesty. Your methodology, and the look and feel of your clinic are extremely important. You must be able to communicate well with your patients, and make your presence positive and uplifting.